{"id":7246,"date":"2025-02-17T10:52:26","date_gmt":"2025-02-17T10:52:26","guid":{"rendered":"https:\/\/test.iapop.com\/?page_id=7246"},"modified":"2025-02-17T10:54:11","modified_gmt":"2025-02-17T10:54:11","slug":"concerns-and-complaints","status":"publish","type":"page","link":"https:\/\/iapop.com\/pl\/concerns-and-complaints\/","title":{"rendered":"Obawy i skargi"},"content":{"rendered":"

Obawy i skargi<\/h1>\n\n\n

\u015acie\u017cki post\u0119powania w przypadku skarg, zastrze\u017ce\u0144 i konflikt\u00f3w<\/strong><\/p>\n\n\n\n

IAPOP to Mi\u0119dzynarodowe Stowarzyszenie Praktyk\u00f3w Psychologii Zorientowanej na Proces, kt\u00f3rzy zrzeszaj\u0105 si\u0119 poprzez wsp\u00f3lne warto\u015bci, wizj\u0119 i cele, a tak\u017ce wsparcie dla r\u00f3\u017cnorodno\u015bci, kreatywno\u015bci, relacji, innowacyjnych bada\u0144, uczenia si\u0119 i praktyki w naszej spo\u0142eczno\u015bci zawodowej.<\/p>\n\n\n\n

Szko\u0142y pracy z procesem zrzeszone w IAPOP s\u0105 samorz\u0105dne i samoreguluj\u0105ce si\u0119. Dzia\u0142aj\u0105 w ramach wsp\u00f3lnych standard\u00f3w, kt\u00f3re zosta\u0142y opracowane przez Rad\u0119 Szkoleniow\u0105 we wsp\u00f3\u0142pracy ze wszystkimi szko\u0142ami na poziomie dyplomu i dostosowane do regionu i kontekstu. Zarz\u0105d IAPOP s\u0142u\u017cy mi\u0119dzynarodowej spo\u0142eczno\u015bci i jej cz\u0142onkom, koncentruj\u0105c si\u0119 na nauce, badaniach i budowaniu spo\u0142eczno\u015bci. <\/p>\n\n\n\n

Cz\u0142onkowie IAPOP s\u0105 profesjonalnymi praktykami zaanga\u017cowanymi w badania, nauk\u0119 i praktyk\u0119 G\u0142\u0119bokiej Demokracji, Pracy z Procesem i Worldwork i uko\u0144czyli rygorystyczne programy szkoleniowe za po\u015brednictwem organizacji stowarzyszonych z IAPOP (link do szk\u00f3\u0142 Rady Szkoleniowej). <\/p>\n\n\n\n

\u00a0Jako praktycy Processwork, naszym celem jest u\u0142atwianie \u015bwiadomo\u015bci, kt\u00f3ra obejmuje kwestie etyczne na poziomie osobistym, relacyjnym i zbiorowym. Wszystkie programy szkoleniowe<\/a> stowarzyszone z IAPOP maj\u0105 w\u0142asne ramy etyczne dla wyk\u0142adowc\u00f3w, student\u00f3w i absolwent\u00f3w.<\/p>\n\n\n\n

Na przestrzeni lat kilka os\u00f3b zg\u0142osi\u0142o swoje obawy lub skargi do Zarz\u0105du IAPOP. Zarz\u0105d IAPOP to grupa wolontariuszy, kt\u00f3rzy zajmuj\u0105 si\u0119 ka\u017cd\u0105 sytuacj\u0105 indywidualnie. Jako wolontariusze, zarz\u0105d nie ma mo\u017cliwo\u015bci ani, czasami, odpowiedniego do\u015bwiadczenia, aby rozpatrywa\u0107 te skargi w spos\u00f3b, jakiego wymagaj\u0105 i na jaki zas\u0142uguj\u0105. Historia ta sk\u0142oni\u0142a Zarz\u0105d (w porozumieniu z Rad\u0105 Szkoleniow\u0105) do zaktualizowania naszego podej\u015bcia. Przeanalizowali\u015bmy wcze\u015bniejsze do\u015bwiadczenia i, zgodnie z zaleceniami Rady Szkoleniowej, stworzyli\u015bmy ten przegl\u0105d, aby wyja\u015bni\u0107 r\u00f3\u017cne \u015bcie\u017cki u\u0142atwiania i rozwi\u0105zywania spor\u00f3w. Dzielimy si\u0119 nimi poni\u017cej, maj\u0105c nadziej\u0119, \u017ce pomog\u0105 one znale\u017a\u0107 w\u0142a\u015bciwy kierunek.<\/p>\n\n\n\n

Co mo\u017cesz zrobi\u0107:<\/strong><\/p>\n\n\n\n

W przypadku obaw, skarg i konflikt\u00f3w, w kt\u00f3rych pr\u00f3by u\u0142atwienia rozwi\u0105zania (konfliktu lub skargi) nie przynios\u0142y jeszcze rezultatu i konieczne jest podj\u0119cie dalszych dzia\u0142a\u0144, zarz\u0105d IAPOP zaleca jedn\u0105 z poni\u017cszych opcji:<\/p>\n\n\n\n

1)    Skarga indywidualna<\/strong>: <\/p>\n\n\n\n

Proces ten mo\u017cna wykorzysta\u0107 do rozpatrywania i rozwi\u0105zywania skarg i konflikt\u00f3w w programie stowarzyszonym z IAPOP, w kt\u00f3rym praktyk jest zaanga\u017cowany jako cz\u0142onek wydzia\u0142u, absolwent lub student. Ka\u017cdy program stowarzyszony z IAPOP ma etyk\u0119, skargi i proces rozwi\u0105zywania konflikt\u00f3w. Sugerujemy skontaktowanie si\u0119 z dan\u0105 szko\u0142\u0105 i poproszenie o dane kontaktowe komitetu lub osoby zajmuj\u0105cej si\u0119 tymi kwestiami.<\/p>\n\n\n\n

2)    Konflikt mi\u0119dzy programami szkoleniowymi stowarzyszonymi z IAPOP<\/strong>: <\/p>\n\n\n\n

Je\u015bli wysi\u0142ki zmierzaj\u0105ce do rozwi\u0105zania tego problemu nie przynios\u0105 rezultatu, sugerujemy skontaktowanie si\u0119 z mentorami ka\u017cdej ze szk\u00f3\u0142 b\u0119d\u0105cych w konflikcie lub uzgodnienie zewn\u0119trznego mediatora.<\/p>\n\n\n\n

3)\u00a0 \u00a0 Konflikt mi\u0119dzy cz\u0142onkami IAPOP:<\/strong><\/p>\n\n\n\n

Korzystaj\u0105c z zasady facylitacji Processwork, IAPOP zaleca zwr\u00f3cenie si\u0119 do wzajemnie akceptowalnego facylitatora \/ facylitator\u00f3w, aby pomogli w rozwi\u0105zaniu.<\/p>\n\n\n\n

4)    Skarga dotycz\u0105ca dyskryminacji strukturalnej (w tym rasizmu, seksizmu, homofobii, transfobii, ableizmu, religii itp.)<\/strong>:<\/p>\n\n\n\n

Mo\u017ce pojawi\u0107 si\u0119 skarga na cz\u0142onka wydzia\u0142u lub szko\u0142\u0119, kt\u00f3ra obejmuje oskar\u017cenie o rasizm lub inne formy dyskryminacji strukturalnej. Osoba sk\u0142adaj\u0105ca skarg\u0119 (kt\u00f3ra mo\u017ce by\u0107 studentem lub cz\u0142onkiem wydzia\u0142u) mo\u017ce upewni\u0107 si\u0119, \u017ce ma wystarczaj\u0105ce wsparcie wewn\u0119trzne i zewn\u0119trzne, aby z\u0142o\u017cy\u0107 skarg\u0119. Nast\u0119pnie mo\u017ce podj\u0105\u0107 pr\u00f3b\u0119 rozwi\u0105zania problemu w samej szkole.<\/p>\n\n\n\n

Je\u015bli jest to niemo\u017cliwe (poniewa\u017c istnieje obawa, \u017ce konflikt b\u0119dzie si\u0119 powtarza\u0142 lub skar\u017c\u0105cy spotka si\u0119 z t\u0105 sam\u0105 krzywd\u0105, kt\u00f3rej pr\u00f3bowa\u0142 zaradzi\u0107), IAPOP dysponuje panelem facylitator\u00f3w posiadaj\u0105cych specjalistyczn\u0105 wiedz\u0119 na temat u\u0142atwiania dyskryminacji strukturalnej, kt\u00f3rych mo\u017cna zaprosi\u0107 do wsparcia u\u0142atwienia skargi. Rada Szkoleniowa IAPOP wspiera panel facylitator\u00f3w, kt\u00f3rzy reaguj\u0105 na potrzeb\u0119 i oferuj\u0105 swoje us\u0142ugi w zakresie skarg tego rodzaju w szko\u0142ach. Cz\u0142onkami panelu s\u0105 Anup Karia, Arlene Audergon, Errol Amerasekera i Lane Arye. W razie potrzeby mog\u0105 oni kontaktowa\u0107 si\u0119 z innymi moderatorami w zwi\u0105zku z konkretnymi kwestiami i regionami.<\/p>\n\n\n\n

Skar\u017c\u0105cy mog\u0105 wys\u0142a\u0107 wiadomo\u015b\u0107 e-mail do osoby kontaktowej ds. \u015bcie\u017cek rozpatrywania skarg w zarz\u0105dzie IAPOP. Procedura rozpatrywania skargi jest rozpatrywana indywidualnie i omawiana z zaanga\u017cowanymi stronami, w tym ze zobowi\u0105zaniami finansowymi.<\/p>\n\n\n\n

Prowadz\u0105cy, kt\u00f3rzy nie s\u0105 cz\u0142onkami panelu, mog\u0105 r\u00f3wnie\u017c zosta\u0107 zaanga\u017cowani, je\u015bli wyra\u017c\u0105 na to zgod\u0119 wszystkie zaanga\u017cowane strony. <\/p>\n\n\n\n

IAPOP Board Complaint Pathways kontakt:<\/strong> complaints@iapop.com<\/a><\/p>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

Pathways for  Complaints, Concerns and Conflicts IAPOP is an International Association of Process-Oriented Psychology Practitioners, who associate through shared values, vision, and goals, as well as support for diversity, creativity, […]<\/p>\n","protected":false},"author":250,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"class_list":["post-7246","page","type-page","status-publish","hentry"],"yoast_head":"\nConcerns and Complaints - 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